Last updated: March 1, 2026
Summary: We collect only the information necessary to provide you with our IPTV service. We do not sell your personal data to third parties. You can contact us at any time to request deletion of your data.
1. Who We Are
IPTV TiviStation ("we", "us", "our") operates the website iptvtivistation.com and provides IPTV streaming subscription services. This Privacy Policy explains what personal data we collect, why we collect it, and how we use it when you visit our website or use our service.
If you have any questions about this policy, you can reach us via WhatsApp at +1 672 904 6095.
2. Information We Collect
We collect information in two ways: information you provide to us directly, and information collected automatically when you use our website.
Information you provide directly:
- Name and email address — when you fill in the contact or free trial form.
- Device information — the device type you select when requesting a trial or subscription (e.g. FireStick, Smart TV).
- Messages — any optional message or question you include in the contact form.
- Payment information — handled entirely by our third-party payment processor. We do not store your card details on our servers.
Information collected automatically:
- IP address and browser type — collected by our hosting provider's standard server logs.
- Pages visited and time on site — collected via anonymised analytics tools to help us improve our website.
- Cookies — see Section 6 below.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, activate, and manage your IPTV subscription or free trial.
- To send you your login credentials and setup instructions via email or WhatsApp.
- To respond to your questions and provide customer support.
- To send occasional service-related notifications (e.g. renewal reminders). You can opt out at any time.
- To improve our website and service through anonymised usage analytics.
- To comply with applicable legal obligations.
We do not use your personal data for automated decision-making or profiling.
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data under the following legal bases:
- Contract performance — processing your name, email, and device to fulfil your subscription or trial request.
- Legitimate interests — anonymised analytics to improve our service, where this does not override your rights.
- Consent — where we ask for your consent (e.g. marketing emails), you may withdraw it at any time.
5. Sharing Your Information
We do not sell your personal information to third parties. We may share your data only in the following limited circumstances:
- Service providers — trusted third parties who help us operate the website and deliver the service (e.g. hosting providers, payment processors). These parties are bound by confidentiality obligations and may only use your data to perform services for us.
- WhatsApp / Meta — when you contact us or are contacted via WhatsApp, Meta's privacy policy applies to that communication.
- Legal requirements — if required by law, court order, or governmental authority.
6. Cookies
Our website uses cookies — small text files stored on your device — to ensure the site functions correctly and to help us understand how visitors use the site.
- Essential cookies — required for the website to work. These cannot be disabled.
- Analytics cookies — help us understand page performance and visitor behaviour in an anonymised way. You may disable these via your browser settings or a cookie opt-out tool.
You can control and delete cookies through your browser settings. Disabling cookies may affect some functionality of the website.
7. Data Retention
We retain your personal data for as long as necessary to provide you with the service and comply with our legal obligations. Specifically:
- Contact form submissions are retained for up to 12 months after your last interaction with us.
- Active subscription data is retained for the duration of your subscription plus 6 months.
- You may request deletion of your data at any time (see Section 9).
8. Data Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you.
- Rectification — request correction of inaccurate or incomplete data.
- Erasure ("right to be forgotten") — request deletion of your personal data.
- Restriction — request that we limit how we process your data.
- Portability — receive your data in a structured, machine-readable format.
- Objection — object to processing based on legitimate interests.
- Withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting prior processing.
To exercise any of these rights, please contact us via WhatsApp at +1 672 904 6095. We will respond within 30 days.
10. Children's Privacy
Our service is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.
11. Third-Party Links
Our website may contain links to third-party websites (e.g. Reddit, Trustpilot, app stores). We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal data.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us: